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All Your Guest Experience Software Solutions Under One Roof
Canary’s hotel software is designed to be used by your staff and guests throughout the entire guest journey to streamline processes, increase revenue, and boost the guest experience.
Contactless Check-In lets guests check-in conveniently from their mobile device with no new app downloads required. Before they ever set foot on the property, your guests receive a mobile-friendly link via text and email to register for their room. This flow is fully customizable, and can even allow hotels to upsell rooms and services or run advanced fraud detection checks. Use Canary’s hotel technology to improve the guest experience and save your staff time - a win-win!
Contactless Checkout provides big benefits to both hotel guests and staff members. Similarly to Contactless Check-In, guests can quickly and easily checkout from the convenience of their mobile device with no need to swing by the front desk. Hoteliers can include a customized guest feedback survey in this flow that will prompt anyone who leaves 5-stars to share their experience on TripAdvisor and Google. Canary’s software can boost 5-star reviews by up to 350%!
Every hotelier wants to generate more revenue and Canary’s hotel technology makes it simple. Our Dynamic Upsells tools can be deployed throughout the guest journey to sell room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout and more!
Today, many hotel guests prefer communicating via text messages versus phone calls or going to the front desk. Canary’s hotel software makes it extremely easy for hoteliers to provide this option using the property’s existing landline phone number. Guest Messaging also lets your front desk team prioritize guest inquiries and save time through automated, broadcast and direct messages sent through a comprehensive dashboard. Guest Messaging is an integrated hotel technology solution that works with both SMS, WhatsApp, and dozens of other existing applications.
Good help is always hard to find, but it’s currently harder than ever in the hotel industry. However, retaining staff can be improved by increasing wages - and increasing tips can be a large part of the solution. That’s why Canary designed its Digital Tipping solution to help hotel owners and operators boost employee pay by up to $3/hour and combat the staffing shortage!
Replace paper and PDF credit card authorization forms — which are insecure, frequently targeted by bad actors — with Canary’s PCI level 1 compliant Digital Authorizations solution. Digital Authorizations saves your staff time, makes it easier for clients and guests to send payment information, and reduces fraud and chargebacks by up to 90%.
