Upselling offers hotels a chance to double or even triple revenue potential. The non-room revenue market has reached $135 billion in recent years 1, with nearly half of hotel executives expecting growth in the next three years 2.
You don’t need amenities like a spa or restaurant to upsell. Your best strategy is right under your roof. Watch this webinar on innovative upselling strategies for hoteliers. All it takes is inspiration to get creative (and some help streamlining the process).
Key takeaways:
Data on popular add-ons & ideal timing for upselling in the guest journey
Success stories from limited service and full service hoteliers boosting revenue with creative upselling tactics
How to streamline upselling with modern guest experience technology
Quickly and easily choose the items, packages and services you want to offer to guests. Customize prices, blackout dates and more. Canary also offers a pre-built library of popular items and prices for super simple implementation.
Canary Upsells automatically presents upsells to your guests from the time of booking all the way through checkout. Offers are pushed via text message (SMS & WhatsApp) and email to increase conversion.
Guests are able to select upsells at any point before or during their stay. They can browse all upsell options and make a purchase simply by clicking a few buttons.
Once a guest requests an upsell option, staff have the ability to quickly approve or deny the request based on item or service availability. Canary automatically informs the guest about the status of their purchase.
Canary Upsells can increase ancillary revenue for hotels by $1000's per month and empowers guests to curate their own experience, which helps increase overall satisfaction.
All of Canary’s hotel software solutions are entirely web-based and do not require any new app downloads for your customers. This lowers the barrier to entry for guests and drives up to 500% more engagement than competing solutions that rely on native apps.
Canary’s front desk software is built directly on top of our PCI level 1 compliant infrastructure. This payment infrastructure coupled with our proprietary fraud detection software reduces chargebacks and fraud by up to 90%.
Canary’s Guest Management System is built directly on top of our PCI level 1 compliant infrastructure to ensure all solutions are secure and guest data is protected.
As a part of the payment process, Canary can incorporate our proprietary fraud detection algorithm that helps protect your hotel and guests’ data. Due to this innovative feature, hoteliers have ranked Canary the #1 Cybersecurity & Fraud Prevention software for 3 straight years in the HotelTechReport Awards.