AI in Hospitality

Supercharge your team with Canary AI

Canary AI is the most powerful AI platform that is custom-built for the hospitality industry. Streamline guest communication, personalize interactions and prioritize requests. Simple to set-up. Even easier to use.

Trusted by the World’s Largest Brands
Four Seasons
Best Western
Choice Hotels
Hyatt
IHG
Marriott
Rosewood
Wyndham
GET A PERSONALIZED DEMO
See why 20,000+ hoteliers and the world’s largest brands trust Canary
Four Seasons
Best Western
Choice Hotels
Hyatt
IHG
Marriott
Rosewood
Wyndham

Instantly respond to your guests with AI Guest Messaging

Canary AI Guest Messaging is designed to meet the hospitality industry's unique needs. From local attraction recommendations to hotel amenity inquiries, your Canary AI hospitality assistant provides stellar guest service, all without disrupting your hotel staff.

SAVE TIME WITH CONVERSATIONAL INTELLIGENCE

Let the AI do the talking. Serve up intelligent responses to guests and free up your team for the tasks that require human touch.
SAVE TIME WITH CONVERSATIONAL INTELLIGENCE
BOOST REVENUE WITH AI UPSELLS

BOOST REVENUE WITH AI UPSELLS

Canary AI intelligently detects guests' needs and surfaces relevant upsell offers. Guests can easily confirm and purchase in seconds.

SPEAK 100+ LANGUAGES TOMORROW

Effortlessly speak the same language as your guests, regardless of the languages you or they use.
SPEAK 100+ LANGUAGES TOMORROW
AUTOMATICALLY CREATE SERVICE TICKETS

AUTOMATICALLY CREATE SERVICE TICKETS

Save time and stop switching between systems. Canary directly integrates with leading housekeeping software tools, unlocking the power to auto-generate service tickets based on guest messages.

PERSONALIZE EACH GUEST'S STAY

Canary AI's concierge service goes beyond just providing recommendations. It offers personalized suggestions for activities, dining and more based on guest preferences.
PERSONALIZE EACH GUEST'S STAY

Features & Capabilities

Automated AI handoffs
Automated AI handoffs

If the Canary AI assistant can’t answer, it’ll redirect the message to your team.

Build your hotel’s knowledge base automatically
Build your hotel’s knowledge base automatically

Canary AI is always learning, building institutional knowledge as it goes

Instant, professional, on-brand responses
Instant, professional, on-brand responses

Speak with a consistent brand voice, and respond with grammatically correct messages.

Responsible AI use
Responsible AI use

Canary employs sophisticated training, evaluation, and real-time monitoring to prevent inappropriate replies.